Flow editor
Drag triggers, conditions, delays and actions; test, switch on. Abandoned cart, back in stock, post-purchase, review, birthday…
Digipart Pulse · Marketing automation & loyalty Flows that sell
Flows that sell
while you sleep.
Pulse is the engagement engine of Digipart Commerce: automated flows (abandoned cart, back in stock, welcome, inactive customer), AI-computed segments, email, SMS and WhatsApp, tiered loyalty and gift cards. Every message reads stock, store and customer history before it goes out.
+18%carts recovered
61%replies to back-in-stock SMS
+24%second purchase within 30 days
See the engine in action
Abandoned cartTRIGGER
After 30 min
Send EmailACTION
en/campaign/cart/abandonment.html.twigLanguage: auto
WaitDELAY
Wait 1 day(s)Language: auto
Order placed?CONDITION
Within 24 hLanguage: auto
YESNO WaitDELAY
Wait 1 day(s)Language: auto
Order placed?CONDITION
Within 24 hLanguage: auto
YESNO Send SMSACTION
sms en/cartreminderLanguage: auto
Order recovered
+18% carts recovered€2,340 this week
Every flow reads stock, store and customer history before sending. A reminder SMS only offers what is available; a cart reminder stops as soon as the order is placed, at the till or online.
Earning rulesat the till, online, on WhatsAppLive
- Purchase1 point per euro, ×2 in store
- Welcome200 points at sign-up
- Birthday−€10 during her birthday week
- Product review50 points per published review
- Referral€10 for her, €10 for her friend
- Back in stock24 h early access (Gold)
Tiersstacked perks
Bronze0Free shipping from €60
Silver500 pts−5% always · private sales
Gold1,500 pts−10% · early access · free returns
Rewardsunlocked with points
- €10 voucher300 pts
- Free shipping150 pts
- Free alteration200 pts
- Private sale accessSilver+
Salesperson view · Marais tillDigipart POSLive
- Camille Roux · Silver · 1,240 pts
- €10 voucher applied to basket
- Free alteration suggested
CRCamille RouxMember Silver · since 2023
0points
1500 points to Gold
Available rewards
€10 voucher300 pts
Free shipping150 pts
Free alteration200 pts
- Linen blazer · Marais storeyesterday+378 pts
- Review published · Midi dress3 days ago+50 pts
- €10 voucher used online12 Oct.−300 pts
Your brandSilver
MemberCamille Rouxpoints1 240
Loyalty card in the walletApple Wallet · Google Wallet · Updated in real time
WhatsApp · PulseSent automatically
Hi Camille, only 260 points to Gold: −10% always and free returns. Your €10 voucher is waiting in store 👋
Recognised at the till · Marais storeno card, by phone number
1Camille shares her codeCAMILLE10
2Léa places her 1st order129,00 €
3Both receive €10+10 € · +10 €
My referralas seen by Camille
votre-marque.com/r/CAMILLE10
WhatsAppInstagramSMSE-mail
Referrals this month0
Revenue generated0
Conversion rate0
Léa ordered · €129€10 credited to Camille and Léa
You set the rules in a few clicks: points per euro, welcome bonus, birthday, reviews, referral, Bronze / Silver / Gold tiers with their perks, rewards to unlock. The same programme works at the till, on the website, on WhatsApp — and the customer is recognised by e-mail or phone.
See Digipart Pulse
Engine: Pulse (loyalty, referral, email, SMS, WhatsApp, flows).
Digipart Pulse · Engagement
Talk to every customer on the channel she actually reads.
Email, SMS, WhatsApp, push, wallet: an engagement engine that knows who buys what, in store and online. AI-computed segments every night, tiered loyalty, referral, gift cards. Everything that brings a customer back, next to her order and her receipt.
- Email, SMS, WhatsApp, push, wallet — The right message on the channel the customer actually reads.
- AI segmentation — At-risk customers, VIPs, store buyers who never shopped online — computed every night.
- Omnichannel loyalty — Points earned at the till, spent on the site. Tiers, rewards, referral, gift cards.
×2repeat purchase rate
+18%loyal basket
38%WhatsApp open rate
What Pulse does
Email, SMS, WhatsApp
Branded templates, in the customer's language, with her stock and her store. Conversational WhatsApp with e-reservation.
AI segments
RFM, purchase probability, preferred size and categories, churn risk, computed nightly on web and store sales.
Tiered loyalty
Points, statuses, rewards, credits, usable at the till and online. Recognised in store without a card.
Gift cards & credits
Issued online or at the till, valid everywhere, tracked in the same customer account.
Campaigns & results
One-off sends, A/B tests, attribution per channel and per store in Insight.
Connected to the other engines
Every Digipart Commerce engine talks to the others in real time: one database, one stock, one customer.
Rollout
- 1
Week 1 · Data
Customers and history imported, consents, email domains and SMS / WhatsApp senders.
- 2
Week 2 · Flows
Five standard flows switched on and adapted to your brand, loyalty programme configured.
- 3
Week 3 · Live
First sends, results follow-up, segment tuning.
Which plan?
See pricing Pulse is included in every plan: 5 flows in Start, unlimited in Grow and Scale. Email sends included; SMS and WhatsApp at carrier cost.
Frequently asked questions
Does it replace Klaviyo?
For most brands, yes: flows, segments, campaigns and loyalty are covered, with store data on top. A Klaviyo connector exists if you prefer to keep your tool.
Does loyalty work in store?
Yes, natively with POS and through the Fastmag / Kezia / Hiboutik connectors. Recognised by phone, email or QR code.
Is WhatsApp official?
Yes, through the WhatsApp Business API. Approved templates, conversations and e-reservations handled in Digipart.
And GDPR?
Consent per channel, double opt-in, one-click unsubscribe, data hosted in Europe.
Discover Digipart's full potential for your commerce.
A 30-minute guided demo on your products, stores, website and marketplaces: unified stock, POS, AI, loyalty, returns, forecasts. Then a priced proposal within 48 hours, compared with what you pay today.
From €490 excl. VAT / month · no commission on revenue · live in 30 days