DIGIPART PULSE
Customer Engagement &
Retention Engine
Pulse is Digipart's customer engagement engine. It unifies your data in real-time to create predictive and automated purchase journeys.
PULSE FEATURES
Intelligent engagement engine
Discover how Pulse unifies and nurtures your customer base to maximize customer lifetime value (LTV).
AI Segmentation
RFM targeting
Acquisition
Auto acquisition
Loyalty Program
Points & rewards
WhatsApp & SMS
Preferred channels
Analytics
Real-time tracking
Custom Triggers
Custom rules
ENGAGEMENT SEQUENCE
How Pulse works
Activate and engage your customers in 4 key steps with our unified and intelligent platform.
- Real-time data integration
- Predictive and dynamic segmentation
- Automated cross-channel campaigns
01 Unify
Connect your data sources (e-commerce, POS, ERP) to centralize customer profiles in real-time.
02 Segment
Artificial intelligence segments your customers dynamically based on purchase behavior (RFM).
03 Automate
Create personalized purchase journeys and trigger cross-channel actions (SMS, WhatsApp, Push).
04 Optimize
Track repurchase and conversion performance and refine your campaigns with AI predictions.
PULSE FEATURES
Intelligent engagement engine
Discover how Pulse unifies and nurtures your customer base to maximize customer lifetime value (LTV).
AI Segmentation
Target your customers at the right time using our intelligent segmentation based on purchase behavior (RFM).
Learn more → Acquisition
Attract new prospects and maximize your conversions with automated omnichannel campaigns.
Learn more → Loyalty Program
Reward purchases by automatically awarding points for every euro spent.
Learn more → Custom Triggers
Create your own engagement rules to reward every step of the customer journey.
Learn more →
Continuous engagement
across all channels
Pulse connects to your daily tools to analyze and respond instantly to your customers' behavior.
With our automation engine, customize the user experience and maximize repeat purchases automatically.
- Dynamic segmentation
- WhatsApp, SMS & Push
- Real-time personalization
- RFM predictive analytics
TECHNICAL SPECIFICATIONS
A high-performance engagement infrastructure
Pulse relies on advanced data processing and automation technologies to ensure optimal performance.
Real-time RFM predictive algorithm
Instantly calculate recency, frequency, and monetary value to anticipate purchase behaviors and personalize offers.
Cross-channel triggers SMS, WhatsApp, Push
Engage your customers on their preferred messaging channels.
Dynamic on-site personalization
Adapt content, product recommendations, and promotional offers in real-time based on the visitor's profile and history.
Discover Digipart Pulse in action
Discover everything Digipart can do for you!
During a demo appointment or by phone at +33 1 42 36 84 72
Book an appointment now